ITSM(Englis Category)

IBM Netcool Operations Insight/Operation Management

IBM Netcool Operations Insight consists of a base operations management solution. It can be optionally extended by integrating Network Management, Performance Management, and Service Management solution extensions. The full name of the Netcool Operations Insight base solution is Operations Management for Operations Insight. This base solution provides the capability of monitoring the health and performance of IT and network infrastructure across local, cloud…

IBM Netcool Operations Insight/Network Management

IBM Netcool Operations Insight consists of a base operations management solution. It can be optionally extended by integrating Network Management, Performance Management, and Service Management solution extensions. The full name of the Netcool Operations Insight base solution is Operations Management for Operations Insight. This base solution provides the capability of monitoring the health and performance of IT and network infrastructure across local, cloud…

IBM Workload Automation

IBM Workload Automation is the state-of-the-art production workload manager, designed to help you meet your present and future data processing challenges. Its scope encompasses your entire enterprise information system, including heterogeneous environments. Pressures on today’s data processing (DP) environment are making it increasingly difficult to maintain the same level of service to customers. Many installations find…

IBM Tivoli Application Dependency Discovery Manager

IBM® Tivoli Application Dependency Discovery Manager (TADDM) is a configuration management tool that helps IT operations personnel ensure and improve application availability in application environments. TADDM provides the details of configuration items (CIs) using automated, agentless discovery of assets and their application dependencies, and it includes a discovery library technology to help leverage data from…

IBM Control Desk

IBM Control Desk is an integrated service management solution that helps you manage a comprehensive range of IT processes, services, and assets. The product leverages best-practice Information Technology Infrastructure Library (ITIL)-aligned processes to help you manage an IT landscape that is becoming more complex, virtualized, distributed, social, and diverse. As part of IBM’s Smarter Infrastructure initiative, IBM…