IBM Netcool Operations Insight consists of a base operations management solution. It can be optionally extended by integrating Network Management, Performance Management, and Service Management solution extensions.
The full name of the Netcool Operations Insight base solution is Operations Management for Operations Insight. This base solution provides the capability of monitoring the health and performance of IT and network infrastructure across local, cloud and hybrid environments. It also incorporates strong event management capabilities, and leverages real-time alarm and alert analytics, combined with broader historic data analytics.
Network Management for Operations Insight
Network Management adds network discovery, visualization, event correlation, topology-based root-cause analysis, and configuration and compliance management capabilities. It also adds network dashboarding and topology search capabilities. The extension is provided by integrating the Network Manager and Netcool Configuration Manager products.
Network Management is made up of the following products and components:
- Network Manager
- Netcool Configuration Manager
- Topology Search
Networks for Operations Insight is an optional solution extension that can be added to a deployment of the base Netcool Operations Insight solution to provide service assurance in dynamic network infrastructures. The capabilities of Networks for Operations Insight include network discovery, visualization, event correlation and root-cause analysis, and configuration and compliance management. It contributes to overall operational insight into application and network performance management. The Networks for Operations Insight capability is provided through the Network Manager and Netcool Configuration Manager products.The components and capabilities of Network Management are described below:Network Health DashboardThis dashboard leverages the capabilities of Network Manager, Netcool/OMNIbus, and Netcool Configuration Manager products to display availability, performance, event, and configuration data for selected network views.The Network Health Dashboard displays device and interface availability within that network view. It also reports on performance by presenting graphs, tables, and traces of KPI data for monitored devices and interfaces. A dashboard timeline reports on device configuration changes and event counts, enabling correlation of events with configuration changes. The dashboard includes the Event Viewer for more detailed event information.Topology SearchThis capability provides insight into network performance by determining lowest cost routes between two endpoints on the network over time. The topology search capability is an extension of the Networks for Operations Insight feature. It applies the search and analysis capabilities of Operations Analytics – Log Analysis to give insight into network performance. Events that have been enriched with network data are analyzed by the Network Manager Insight Pack and are used to calculate the lowest-cost routes between two endpoints on the network topology over time. The events that occurred along the routes over the specified time period are identified and shown by severity. The topology search requires the Networks for Operations Insight feature to be installed and configured.
Custom dashboard development tasks
Administrators can create pages that act as “dashboards” for displaying information on the status of parts of your network, and they can edit existing dashboards, such as the Network Health Dashboard. They can select from the widgets that are provided with Network Manager, Tivoli Netcool/OMNIbus Web GUI, and also from other products that are deployed in your Dashboard Application Services Hub environment.
Network Health Dashboard tasks
The Network Health Dashboard displays device and interface availability within that network view. It also reports on performance by presenting graphs, tables, and traces of KPI data for monitored devices and interfaces. A dashboard timeline reports on device configuration changes and event counts, enabling correlation of events with configuration changes. The dashboard includes the Event Viewer for more detailed event information.Monitoring the networkOperations staff can use Network Health Dashboard to monitor the network by selecting a network view within an area of responsibility, such as a geographical area, or a specific network service such as BGP or VPN, and reviewing the data that appears in the other widgets on the dashboard.Administering the dashboardAdministrators can configure how data is displayed, and which data is displayed in the Network Health Dashboard.
Topology Search tasks
This capability provides insight into network performance by determining lowest cost routes between two endpoints on the network over time.
Using Topology Search:
Operations staff can use the analytics available in the Topology Search capability to obtain insight into network performance. For example, they can visualize the lowest-cost routes between two endpoints on the network topology over time.
Configuring Topology Search:
Administrations staff can configure and customize these tools to match the network and alerting ecosystem.
The following figure shows a simplified data flow between the products of Network Management and, where appropriate, Operations Management.